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Empowering your frontline

25 June 2020

In the recording, I talk through a number of client stories, where providing frontline workers with data and insights in a form they can easily understand, has resulted in significant increases in customer satisfaction, employee engagement and productivity. I also cover off the three key steps to success.

If you would like a copy of the Data Maturity Assessment Tool I mention in the recording, please send me an email (

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